JOIN THE INVISIBLE SYSTEMS TEAM

Could you be our Client Project Coordinator?

Invisible Systems are recruiting a Client Project Coordinator to join the team in our Manchester office.

A key position within the business, the purpose of the Client Project Coordinator is to maximise the revenue of the company from existing opportunities by ensuring that client facing projects are executed on time and seamlessly. The successful candidate will be responsible in four key revenue focused areas:

1. Managing Paid Trials: You will be responsible for ensuring that paid trials are properly briefed, organised and executed to the highest standards, so that potential clients are converted into actual clients

2. Client Success: Following major client wins, you will co-ordinate seamless installation and commissioning of new client sites. Most importantly they will ensure that post-installation, clients continue to receive the support and help they require to get maximum value from the Service. This is a pro-active responsibility, not a reactive client services function.

3. Renewals: You will ensure that clients continue to renew their licences and pay the relevant annual fees is a key task as it ensures the recurring revenue of the company.

4. Other Client Orders: There are other client installations and jobs which require co-ordination of resources to ensure smooth and on-time delivery. You will co-ordinate resources to ensure a good client experience.

Who are we looking for?

The successful candidate will need to co-ordinate activities across a lot of teams, and will need to deal with clients on a day-to-day basis. They will need excellent co-ordination and project management skills as well as diplomacy and client management skills. They will also need to be reasonably technically minded, to cover the subject matter of the ISL product range. Specific skills and experience include:

• 2 years+ experience coordinating client projects.
• Strong organisational skills.
• Good client liaison skills.
• Experience coordinating and supervising activity of others
• Office 365, especially Excel. Experience of MS project an advantage.
• Full driving licence.
• Technical experience in the field of IoT, telecoms, engineering would be an advantage

Think you're a good fit? Submit the form below.